Flamma Languages – Learn Spanish and Catalan Online

Terms and Conditions

Last Updated: October 6, 2025

Welcome to flammalanguages.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Ownership

This website is operated by:
Marc De Los Santos, Sole Proprietor
Registered in Japan
[Company Address]
[Tax Identification Number]
Email: [contact email]

2. Acceptance of Terms

By using our website and booking lessons through it, you agree to these Terms and our Privacy Policy. You also agree not to use our website or services for unlawful purposes.

If you are under 18, you must have the consent of a parent or legal guardian to use our services. This condition is based on the age of majority under Japanese law.

3. Description of Services

We provide online language learning services, specializing in Spanish and Catalan lessons:

  • Personalized programs designed to help you speak from day one.

  • Native teachers with practical speaking focus.

  • Flexible schedules to suit your availability.

  • Lessons usually last 55 minutes and are conducted one-to-one unless otherwise arranged.

  • First lessons are offered at 50% off as a trial.

  • Platforms used: Zoom, Google Meet, or other agreed tools.

4. Booking and Payment

4.1. Booking

  • Lessons must be booked via our website.

  • Prices start from €35 for a one-to-one, 55-minute session unless otherwise stated. There are packs that contain cheaper deals (from 28).

  • Prices may change without prior notice. The price at checkout is final. In case of an error during the booking process, the company must ask for the price written down on the shop.

4.2. Payment

  • Payment must be made before the lesson.

  • Payment methods include [Stripe, PayPal, bank transfer—specify your actual options].

  • For bank transfers, additional handling charges may apply and will be communicated before payment.

5. Rescheduling and Cancellation

  • You may reschedule lessons up to 24 hours before the lesson without penalty.

  • Cancellations within 24 hours of the scheduled lesson may not be refunded.

  • Rescheduling is subject to teacher availability and must be agreed upon in advance.

  • If the student does not attend the class after 30 minutes, the class will be considered as a cancellation and, therefore, the lesson will not be refunded.

6. Certificates

Upon request, we issue a personalized certificate of attendance after completion of your course.

7. User Obligations

You agree to:

  • Provide accurate and complete information when registering and booking.

  • Use our services lawfully and respectfully.

  • Not distribute any content from lessons without permission.

  • Register to our database after the first purchase or online registration

8. Intellectual Property

All content, materials, and designs on the website are owned by us or our licensors. You may not reproduce, distribute, or commercially exploit any content without prior written consent.

9. Liability

We strive to provide quality lessons but cannot guarantee specific language results. We are not liable for any direct, indirect, or consequential damages arising from use of our services.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

11. Privacy

Your personal data will be handled in accordance with our Privacy Policy. By using our website, you consent to the processing of your data.

12. Changes to Terms

We may modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Japan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.